Step 3 - Use Genico™

Quick Start | Frequently Asked Questions
This three-point quick start helps you to Genz in the shortest time.

 

Quick Start 1: Sign in

After a successful installation, launch Genico™ LiveContact. You will be prompted to sign in, key in your name (eg yourname@demo.ngc.com.my), nickname (eg yourname) and 12-digit alphanumerical password. Click Register (above) to continue.

 
Quick Start 2: Adjusting voice input and output

You can adjust your speaker and microphone intensity by using Genico™ LiveContact’s Tuning Wizard. At the main menu, go to Tools > Tuning Wizard… (above) and follow the prescribed steps. At the end of this step, you’re all set to make a voice call.

 
Quick Start 3: Start Genzing



 
To start Genzing, enter the recipient’s name (eg edvent@demo.ngc.com.my) (above) and click the Voice call button (below).
 
 

Once the recipient answers your request for a voice call, the Status message will indicate a “Connected …” message. In this example (below), the voice call is connected to edvent@demo.ngc.com.my. As you converse, the speaker and microphone intensity is dynamically displayed with progressive blue bars. To end the voice call, click Terminate.

 

 

 
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